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Customer Service Representative – Cantonese Speaker

  • Full Time, onsite
  • Teleperformance Malaysia Sdn Bhd
  • Perak Customer Service - Call Centre (Call Centre & Customer Service) Full time RM 3, Malaysia
Salary undisclosed

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Why Join Us?

  • Competitive remuneration package
  • Excellent growth and advancement opportunities - we offer you support, skill development, coaching opportunity and training programs to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Annual Leave/ Sick Leave / Hospitalization Leave / Maternity Leave and many more
  • Multinational working environment - Take you career to the next level working with people from different nationalities, background, culture.

You will play an important role, such as:

  • Proven experience in customer-facing roles (phone, chat, in person).
  • Passionate about delivering exceptional customer experiences.
  • Excellent communication skills, adaptable to different audiences.
  • Flexible problem-solving approach, committed to exceeding expectations.
  • Thrives in a team environment, eager to learn and grow.
  • Curious and inquisitive, always seeking professional excellence.
  • Effective time management and multitasking abilities.

To succeed in this role, we will need you to have:

  • Familiarity with comparable technology is preferred.
  • Fluent in the required language Cantonese, Mandarin and English (speaking, reading, and writing)
  • Experienced in technical troubleshooting.
  • Analytical skills for resolving complex issues.
  • Proficient in navigating multiple systems and tools.
  • Willing to Relocate to Penang
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