Customer Service Representative – Cantonese Speaker
- Full Time, onsite
- Teleperformance Malaysia Sdn Bhd
- Perak Customer Service - Call Centre (Call Centre & Customer Service) Full time RM 3, Malaysia
Salary undisclosed
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Why Join Us?
- Competitive remuneration package
- Excellent growth and advancement opportunities - we offer you support, skill development, coaching opportunity and training programs to help you succeed.
- Employee engagement, recognition and appreciation program.
- Annual Leave/ Sick Leave / Hospitalization Leave / Maternity Leave and many more
- Multinational working environment - Take you career to the next level working with people from different nationalities, background, culture.
You will play an important role, such as:
- Proven experience in customer-facing roles (phone, chat, in person).
- Passionate about delivering exceptional customer experiences.
- Excellent communication skills, adaptable to different audiences.
- Flexible problem-solving approach, committed to exceeding expectations.
- Thrives in a team environment, eager to learn and grow.
- Curious and inquisitive, always seeking professional excellence.
- Effective time management and multitasking abilities.
To succeed in this role, we will need you to have:
- Familiarity with comparable technology is preferred.
- Fluent in the required language Cantonese, Mandarin and English (speaking, reading, and writing)
- Experienced in technical troubleshooting.
- Analytical skills for resolving complex issues.
- Proficient in navigating multiple systems and tools.
- Willing to Relocate to Penang
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