MAINTENANCE CONTROLLER – ACCIDENT MANAGEMENT

Salary undisclosed

Apply on

Original

Simplified

RESPONSIBILITIES:

To manage all accident repairs (claim and non-claim).
To ensure the vehicles are repaired to manufacturers specification and within the benchmark set.
To prepare and submit Accident Vehicle Summary reports and highlight irregularities and discrepancies to the Manager - Maintenance controller. Summary reports to be submitted every 20th day of the following month.
To stand in as Maintenance Controller when necessary.

DUTIES

Opening of Accident Case File in FMS.
Monitoring the progress of repairs and to close all accident claim file or work upon the satisfactory completion of repairs by respective Repairers.
Investigating potentially fraudulent claims;
Assess accident on Spanco vehicles and submit repair cost to Manager Maintenance Control and Technical for approval (after vetting quotation from Repairer).
Handling any complaints associate with a claim.
Involvement in laws adjusting activities and in legal discussions relating to
settlement.
Prepare proposal to Manager - Maintenance Controller for vehicle badly damage to be CTL (Constructive Total Loss).
To ensure all "Discharge Vouchers" are signed by the Driver or User before the repair Sdn Bhd within the 3rd working days from date of release of vehicle to Customers.
To ensure all accident repairs above RM3k are inspected after repairs.
To apply approval from JPJ - Jabatan Teknikal on cars where damages affected vehicles chassis specified in JPJ guidelines.
To ensure these vehicles are sent to Puspakom or JPJ for inspection where necessary upon completion of repairs.
Adhering to legal requirements, industry regulations and customers quality standards set by the company.