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CUSTOMER SERVICE (客服专员)

Salary undisclosed

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Requirements

GM We are actively recruiting top talents to expand our team. Welcome to join us and continue developing your career!

  • Preferable Mandarin Speaker due to business requirements and clientele
  • Willing to learn, responsibility, and self-discipline.
  • Fresh graduate is encouraged to apply.
  • Monthly KPI Incentive will be provided upon confirmation.

Responsibility

  • Assist sales team to manage phone calls and correspondence (text messages etc.)
  • Assist in replying to FB messenger, WhatsApp, Telegram, Etc
  • Assist in collection of outstanding payment from customers.
  • Assist in daily book keeping function such as prepare Invoice, Prepare & follow up payments & etc.
  • To prepare, handle and maintaining accurate day-to-day bookkeeping & accounting transactions.
  • Assist in handling account receivable routine operation (Issue invoice, issue CN, follow up payment.
  • Any ad-hoc assignment from immediate superior/ Management.
  • Assist customer inquiry and complaints.

Benefits

  • Entrepreneurship
  • Corporate training
  • Clearly Career Path
  • Performance rewards tours
  • Performance bonus
  • Company panel clinic, medical insurance
  • Career growth
  • EPF / SOSCO
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