Customer Service||Up To 4K-5K||SG Market||Bukit Jalil||Immediate Hiring
RM 4,000 - RM 5,000 / month
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- Handle inbound customer calls quickly and effectively, and take help from phone banking and sales where necessary
- Sign up customers for I-Banking
- Route calls through IVR where applicable
- Maintain contact records to reflect current information
- Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter.
- Ensure all sales pitches are made without any mis-selling.
Requirements:
- Graduate / SPM with minimum of 2 years’ experience.
- Fresher or with 1-2 years of experience
- Excellent communication skills in written and verbal English
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Fixed shift
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 2 years (Preferred)
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