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Inbound Telesales (Gd)

RM 3,000 - RM 4,500 / Per Mon


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  • Inbound Support: Handle calls while maintaining sales and customer service standards.
  • Consultative Sales: Identify customer needs and recommend products/services for their success.
  • Issue Resolution: Troubleshoot effectively within Scope of Support (SOS) or guide to third-party solutions.
  • Performance Metrics: Meet key goals like First Call Resolution, Conversion Rates, and New Sales.
  • Interpersonal Skills: Excel in multi-tasking, prioritizing, and maintaining composure in a fast-paced environment.
  • Working Hours: 9-hour shifts on a 24/7 rotational schedule.
  • Qualifications: Minimum SPM or equivalent; fresh graduates are welcome.
  • Language Skills: Proficient in English.
  • Work Days: Five days per week.
  • Shift Flexibility: Must be open to rotating shifts and working on off days.
  • Leave Options: Annual and sick leave provided.
  • Professional Growth: Opportunities for career advancement.
  • Training and Development: Comprehensive training programs available.
    • Staff Engagement: Participate in various staff activities.