Inbound Telesales (Gd)
RM 3,000 - RM 4,500 / Per Mon
Original
Simplified
- Inbound Support: Handle calls while maintaining sales and customer service standards.
- Consultative Sales: Identify customer needs and recommend products/services for their success.
- Issue Resolution: Troubleshoot effectively within Scope of Support (SOS) or guide to third-party solutions.
- Performance Metrics: Meet key goals like First Call Resolution, Conversion Rates, and New Sales.
- Interpersonal Skills: Excel in multi-tasking, prioritizing, and maintaining composure in a fast-paced environment.
- Consultative Sales: Identify customer needs and recommend products/services for their success.
- Working Hours: 9-hour shifts on a 24/7 rotational schedule.
- Qualifications: Minimum SPM or equivalent; fresh graduates are welcome.
- Language Skills: Proficient in English.
- Work Days: Five days per week.
- Shift Flexibility: Must be open to rotating shifts and working on off days.
- Qualifications: Minimum SPM or equivalent; fresh graduates are welcome.
- Leave Options: Annual and sick leave provided.
- Professional Growth: Opportunities for career advancement.
- Training and Development: Comprehensive training programs available.
- Staff Engagement: Participate in various staff activities.
- Professional Growth: Opportunities for career advancement.
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