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CUSTOMER SERVICE (JOHOR BAHRU - RM2100)

RM 2,100 - RM 2,100 / Per Mon

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JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE!! (JOHOR BAHRU)

CUSTOMER SERVICE EXECUTIVE!! (JOHOR BAHRU-RM2100)

Location: Nusajaya @ Iskandar Puteri, Johor

· Basic salary: RM2100

· KPI allowance: RM400

· Night shift allowance: RM300

Working hours:

· Monday – Sunday (1 off day)

· Rotational shift (1 shift = 9 hours including 1 hour break)

· Shuttle bus provided (Kipmart Tempoi, Shell Sri Skudai, Aeon Taman U, Rim A, Petronas Gelang Patah, Nusa Height, City Square, KFC Larkin Sentral, Alliance Bank Bukit Indah)

Responsibilities:

· Responding to customer inquiries and complaints via phone, email, and providing appropriate solutions or answers.

· Escalate the customer's issues to higher level whenever necessary.

· Maintaining high standard of professionalism, quality and discipline at all time and adhering to assigned schedule.

· Handle all inbound calls.

Requirements:

· 18 years and above with SPM/UEC/IGSCE certificates.

· Required language: English

· Willing to work during public holiday and weekends.

· Training will be provided for those without experience

If you are interested in this position, please contact me and send your resume via 012-5940181 or email me at [email protected]

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM2,100.00 per month