Technical Support Officer - PDT Dungun
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job description
1. Responsible to help TSO at PTG or PDT at Terengganu under portfolio to support e-Tanah System.
2. Assisting and helping user by taking them through step-by-step procedures either over the phone or in person.
3. Provide first level contact and convey resolutions to customer issues.
4. Rapidly establishing a good working relationship with users and other professionals.
5. Properly escalate unresolved queries and issues to the next level of support.
6. Track, route and redirect problems to correct resources.
7. Follow up with customers, provide feedback and see problems through to resolution.
8. The role reports directly to the TSO Project Manager and based at Terengganu
Job Type: Contract
Contract length: 12 months
Pay: From RM3,000.00 per month