Floor Supervisor - LUNA LUNA

Job Function :

Supervises all service staff comprising of F&B Service crews in providing food and beverage service to guests of the Restaurant. In achieving the level of excellence, he/she has to ensure that the discipline of the staff under him/her is maintained and that they are adequately trained and directed. During peak periods, he/she performs food and beverage services to the guests and makes recommendations for improvements.

• Able to work Berjaya Times Square

Responsibility

o Promotes, works, and acts in a manner consistent with the mission of Luna Luna

o Adheres to all company rules and regulations, company policies and assists in enforcing them.

o Works as a team and offers help when needed.

o Assists Manager in forecasting staff requirements and in scheduling breaks time, day off, annual leave and overtime requirements.

o Always be punctual, efficient and courteous. Assumes at all times a pleasing and helpful attitude towards each guest and staff.

o Supervises and participates in kitchen and front of house cleaning activities.

o Compiles and balances cash receipts at the end of the day or shift.

o Observes and evaluates the partners and work procedures to ensure quality standards and service.

o Recommends measures for improving work procedures and worker performance to increase service quality and enhance job safety.

o Coordinates with and assists fellow employees to meet guests’ needs and support the operation of the restaurant.

o Ensures that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.

o Assists follow up with manager on HR, stock check, account and other documents and paper works instruction by superior.

o Handles emergency situations and other incidents.

o Keeps communicate with superior and report if any incident.

o Is the second person in charge if Managers are not around.

o Makes sure all retail items are displayed in the standard and correct way.

o Inspects supplies, equipment, and work areas to ensure efficient service and conformance to standards

o Manages the opening and closing of the store

Requirements

· Min. 2 years in supervisory position, preferably F&B

· Candidates with richer experiences would be considered for managerial role

· Required language: Bahasa Malaysia and English

· Required Skills: Results-oriented, team player, positive attitude, customer oriented, self-motivated, willingness to learn and has the ability to prioritize

· Able to work on shifts, weekends and public holiday.

Benefits

· 5 working days only

· Insurance coverage

· Medical

· Staff Meal

· EPF and SOCSO

Job Types: Full-time, Contract

Salary: RM2,000.00 - RM2,500.00 per month

Job Type: Full-time

Pay: RM2,200.00 per month

Benefits:

• Meal provided
• Opportunities for promotion

Schedule:

• Rotational shift

Supplemental Pay:

• Commission pay
• Overtime pay