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IT Applications Manager (F&B Industry)

RM 10,000 - RM 12,000 / Per Mon

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Responsibilities:

  • Oversee and manage the IT Application landscape of our retail chain start-up, ensuring its smooth operation and continuous improvement.
  • Collaborate with cross-functional teams to identify and address IT needs, ensuring efficient operations and seamless integration of technology.
  • Drive the implementation and roll-out of POS, ERP, CRM, Loyalty, HRIS systems, ensuring its alignment with business requirements and operational efficiency.
  • Provide support and troubleshooting for IT-related issues, resolving them in a timely manner to minimize disruptions.
  • Stay up-to-date with emerging technologies and trends in the retail industry, making recommendations for system enhancements and process improvements.
  • Manage relationships with IT vendors and service providers, negotiating contracts and ensuring service level agreements are met.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field. Additional certifications are a plus.
  • Proven experience as an IT Manager, preferably in a retail environment or start-up setting.
  • Familiarity with ERP systems and experience in their implementation and roll-out.
  • Hands-on experience with troubleshooting hardware and software issues.
  • Ability to adapt to an agile and flexible work environment and handle multiple priorities.
  • Excellent communication and interpersonal skills, with the ability to collaborate with cross functional teams.
  • Strong problem-solving and decision-making abilities.
  • Experience working with retail-specific applications and technologies is highly desirable.

Additional Information

  • Industry: F&B
  • Office Location: Bandar Utama

Job Types: Full-time, Permanent

Pay: RM10,000.00 - RM12,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • POS: 3 years (Preferred)
  • ERP systems: 3 years (Required)
  • troubleshooting hardware and software issues: 3 years (Preferred)