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IT Applications Manager (F&B Industry)
RM 10,000 - RM 12,000 / Per Mon
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Responsibilities:
- Oversee and manage the IT Application landscape of our retail chain start-up, ensuring its smooth operation and continuous improvement.
- Collaborate with cross-functional teams to identify and address IT needs, ensuring efficient operations and seamless integration of technology.
- Drive the implementation and roll-out of POS, ERP, CRM, Loyalty, HRIS systems, ensuring its alignment with business requirements and operational efficiency.
- Provide support and troubleshooting for IT-related issues, resolving them in a timely manner to minimize disruptions.
- Stay up-to-date with emerging technologies and trends in the retail industry, making recommendations for system enhancements and process improvements.
- Manage relationships with IT vendors and service providers, negotiating contracts and ensuring service level agreements are met.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field. Additional certifications are a plus.
- Proven experience as an IT Manager, preferably in a retail environment or start-up setting.
- Familiarity with ERP systems and experience in their implementation and roll-out.
- Hands-on experience with troubleshooting hardware and software issues.
- Ability to adapt to an agile and flexible work environment and handle multiple priorities.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross functional teams.
- Strong problem-solving and decision-making abilities.
- Experience working with retail-specific applications and technologies is highly desirable.
Additional Information
- Industry: F&B
- Office Location: Bandar Utama
Job Types: Full-time, Permanent
Pay: RM10,000.00 - RM12,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- POS: 3 years (Preferred)
- ERP systems: 3 years (Required)
- troubleshooting hardware and software issues: 3 years (Preferred)
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