Vacancy: infrastructure Engineer (Level 2-Rotational Shift)

Location: Kuala Lumpur

Job Family: Infrastructure and Operations

As the Infrastructure Engineer (Level 2) you will provide day to day Level 2 operations support for JM’s Platforms infrastructure. This includes virtualization, operating system administration, cloud computing and backup and restore. You will be working closely with engineers from other domains (infrastructure and applications) to ensure services availability.

Your goal / purpose will be to provide implementation and technical support; including planning, installation, ongoing management, monitoring, troubleshooting, and decommissioning, following operational policies and processes that are compliant with JM IT’s standards. ​

Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.

Your responsibilities:

• To support infrastructure remotely and work with cross-cultural team
• To work with JM employees and other external organisations to complete projects
• To perform Microsoft monthly patching activities for all servers
• To take part in the Major Incident Management process, which may mean out of hours participation in incident resolution and service restoration.
• To support L3 teams in updating documentations and keep it up to date in line with JM standards and policies. ​
• To analyse, troubleshooting and implementing approved and standardized resolutions.
• To carry out any other duties within the employee’s skills and abilities whenever reasonably instructed ​

Requirements for the role:

• Able to work shift (24x5) and based in the office and standby occasionally on weekends
• Holder of a recognized IT qualification
• Operational experience in virtualization e.g. VMWare, Hyper-V, Windows Server OS. Additional knowledge in Linux (RHEL & SUSE) / Azure HCI Stack would be added advantage.
• Operational experience in Backup Solutions e.g Veeam, PowerShell preferably in a Level 2 role providing day to day operational support.
• Experience / Good Exposure on Storage Management & Administration (SAN )
• Good experience in performing Microsoft monthly patching activity.
• Awareness of ITIL principles
• Working knowledge of planning, installation, on-going management, monitoring, troubleshooting, and decommissioning of IT services and technologies.

How you will be rewarded:

We offer a competitive compensation and benefits package including bonus, excellent pension contributions and generous annual leave.

At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM.

Johnson Matthey is open for discussion on part time, job share and flexible working patterns

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised

For any queries or should you require any reasonable adjustments to support your application please contact .

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How to apply:
If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday ()

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice:

You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.

We appreciate the time and effort taken in completing an application.

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.