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Jobs or company...

Sports Advisor-Full Time (Decathlon City Square,Johor)

Salary undisclosed

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JobStreetMY
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The Worlds Largest Sports Retailer is recruiting passionate sports people to join our team at our Decathlon City Square,Johor Bahru Store.

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?

IF YOU ARE READY TO LIVE AN **EXPERIENCE OF A LIFETIME** THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor(Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.

Responsibilities:

1.To Customers

  • Welcome customers in a professional manner.
  • Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
  • To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
  • Develop the network of customers both in store and online, to know them better and establish a personal relationship.
  • Pass on sports passion and help customers discover new sports.
  • Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers.

2.To Decathlon Malaysia

  • To know the ambition of the department and take action with the team to achieve it.
  • Promote innovation and sports experience in store.
  • Boost Decathlon Malaysia best sales by using resources and commercial tools.
  • To put together the layout in store in accordance with implantation principles and guideline.
  • Produce high-quality implantations based on Satisfied Customer Family (FCS).
  • Maintain the layout with good facing to make customers satisfied.
  • To make sure that stock is accurate and available by using the automatic replenishment system.

3.For Safety of People and Goods

  • Enforce basic safety and security standards in the departments.
  • To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.

4.Development and Complementary Skills

  • Participate in training, develop the training skills and become a trainer.

Requirements:

  • Strong communication skills in English and Bahasa Malaysia(written and spoke) are essential. Other languages is plus.
  • Minimum qualifications Bachelors Degree/Diploma is required.
  • Fresh Graduates to more experienced candidates are encouraged to apply.
  • Who is customer-centric with strong sense of service.
  • Willingness to want to help others, both teammates and customers/users.
  • Who is Responsible, self motivated and adaptable in the field of a fast paced and agile environment.
  • Who is Human-First with high level of demand and communications skills.
  • Able to play as part of the team during the busiest times(weekends and holidays)
  • Digitally Savvy

Note:

You job application will be redirected to our internal career page. Do fill in the necessary to complete your job application with Decathlon Malaysia

What you can expect?

  • Decathlon offers an inclusive and non-discriminatory work environment, and encourages applications from people with disabilities, of different ethnicity, in addition to recognizing the importance of a multi generational workforce and equality between women and men. If, due to a disability, you need special resources during the recruitment process, please let us know. At Decathlon, we primarily recruit personalities.
  • Join a global organization of people who are connected through Sports
  • Competitive benefits and bonus system
  • Employee discount
  • Be apart of our exclusive Shareholding Program
  • Wide range of career opportunities locally and globally.
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