Sports Advisor Full Time (Decathlon Gurney Paragon)

The Worlds Largest Sports Retailer is recruiting passionate sports people-At Our Decathlon Penang Store at Gurney Paragon!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?

IF YOU ARE READY TO LIVE AN **EXPERIENCE OF A LIFETIME** THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor(Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.

Responsibilities:

1.To Customers

Welcome customers in a professional manner.

Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)

To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.

Develop the network of customers both in store and online, to know them better and establish a personal relationship.

Pass on sports passion and help customers discover new sports.

Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers.

2.To Decathlon Malaysia

To know the ambition of the department and take action with the team to achieve it.

Promote innovation and sports experience in store.

Boost Decathlon Malaysia best sales by using resources and commercial tools.

To put together the layout in store in accordance with implantation principles and guideline.

Produce high-quality implantation based on Satisfied Customer Family (FCS).

Maintain the layout with good facing to make customers satisfied.

To make sure that stock is accurate and available by using the automatic replenishment system.

3.For Safety of People and Goods

Enforce basic safety and security standards in the departments.

To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.

4. Development and Complementary Skills

Know and manage the personal development plan and training plan

Participate in training, develop the training skills and become a trainer

Improve skills of the teammates with the leader

What we are looking for:

• Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages is plus.
• Minimum qualifications Bachelors Degree/Diploma is required.
• Fresh Graduates to more experienced candidates are encouraged to apply.
• Who is customer- centric with strong sense of service.
• Willingness to want to help others, both teammates and customers/users.
• Who is Responsible, self motivated and adaptable in the field of a fast paced and agile environment.
• Who is Human-First with high level of demand and communications skills.
• Able to play as part of the team during the busiest times(weekends and holidays)
• Digitally Savvy

Note:

Your job application will be redirected to our internal career page. Do fill in the necessary to complete your job application with Decathlon Malaysia

What can you expect?

• Decathlon offers an inclusive and non-discriminatory work environment, and encourages applications from people with disabilities of different ethnicity, in addition to recognizing the importance of a multi-generational workforce, and equality between women and men. If, due to a disability, you need special resources during the recruitment process, please let us know. At Decathlon, we primarily recruit personalities!
• 25% Discount on any Purchase of Decathlon products
• Be a part of our exclusive Shareholding Program
• Career Growth progression
• Sports – Work – Life – Balance Working Environment!
• Great Medical benefits and more!