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- Execute administrative activities to support HR business processes
throughout the employee's lifecycle, including but not limited to
on/off-boarding, employee movements, insurance, benefits and claims,
work visa formalities etc.
- Receive, analyze, process and follow-up on recipient administration
requests via multiple request channels (ticketing system, email and realtime
chat), ensure accurate and timely interface to the respective
internal/ external processing chains i.e. payroll, finance, external service
providers, local authorities etc.
- Work closely with internal teams and external service providers to
ensure all service requests are completed accurately and timely.
- Ensure data quality and integrity in compliance with Lazada company
guidelines while supporting HR business processes, including data
privacy rules and regulations.
- Deliver consistent and reliable service to internal customers according
to defined KPIs and SLAs
- Demonstrate customer-first culture through resolution ownership and
anticipating needs
Job Type: Contract
Contract length: 12 months
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Early shift
- Monday to Friday
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Human Resources: 2 years (Required)
