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Customer Support Executive (Intake October 2024)

  • Full Time, onsite
  • Talreso Consultancy & Advisory Sdn. Bhd.
  • Johor Bahru, Malaysia
RM 2,600 - RM 2,800 / month

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Exciting Opportunity: Customer Service Executive, Immediate Hiring (October Intake)!

What We Offer:

Basic Salary: RM 1,900- RM 2,100 per month

KPI & Attendance Allowance: Up to RM400

Night Shift Allowance: Up to RM300

Total Salary Range: RM2,600.00 – RM 2,800.00 per month

Location: Bandar Medini, Iskandar Puteri, Nusajaya

  • (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

Job Scope:

  • Delivering excellent customer service to customers via inbound/outbound calls, live chat & email;
  • Taking ownership to solve challenges faced by customers and clients' partners;
  • Assist and resolve customers' inquiries with general concerns related to company's products/services

Working Hours:

Shifts: Monday to Sunday (morning, afternoon, and night shifts)

Schedule: 6 working days with 1 days off (based on shifts)

Daily Hours: 9 hours per day (8 working hours + 1-hour break)

Earliest Shift: Starts at 7 AM

Latest Shift: Ends at 3 AM

Requirements:

  • Possessed and passed SPM with at least minimum credits for BM and Sejarah;
  • Fresh graduate/ SPM leavers are encouraged to apply;
  • No experience need; full training provided;
  • Candidates with previous call centre background will be an added advantage;
  • Excellent command of English both spoken and written.

Job Types: Full-time, Fresh graduate

Pay: RM2,600.00 - RM2,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay