Customer Service Support/Operator
Salary undisclosed
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Job Title: Senior Customer Service Support/Operator
Location: Nilai
We are seeking a highly organized and proactive Senior Customer Service Support/Operator to join our team. In this role, you will:
- Assist the Customer Service team with collecting customers' shipping details.
- Oversee the day-to-day operations of the telesales team, ensuring efficiency and accuracy.
- Coordinate with the logistics team to maintain adequate stock levels.
- Work closely with the team to ensure smooth packaging and pick-up processes.
- Monitor daily, weekly, and monthly performance to meet KPIs.
- Generate and analyze inventory reports regularly.
Ideal Candidate Profile
- Skilled in using office software (e.g., spreadsheets, word processors)
- Available to start immediately
If you are ready to make an immediate impact, apply now!
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