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Customer Service Support/Operator

Salary undisclosed

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Job Title: Senior Customer Service Support/Operator

Location: Nilai

We are seeking a highly organized and proactive Senior Customer Service Support/Operator to join our team. In this role, you will:

  • Assist the Customer Service team with collecting customers' shipping details.
  • Oversee the day-to-day operations of the telesales team, ensuring efficiency and accuracy.
  • Coordinate with the logistics team to maintain adequate stock levels.
  • Work closely with the team to ensure smooth packaging and pick-up processes.
  • Monitor daily, weekly, and monthly performance to meet KPIs.
  • Generate and analyze inventory reports regularly.

Ideal Candidate Profile

  • Skilled in using office software (e.g., spreadsheets, word processors)
  • Available to start immediately

If you are ready to make an immediate impact, apply now!