IT Application Support - Senior Executive/Executive
- Full Time, onsite
- IOI Properties Group
- Putrajaya Database Development & Administration (Information & Communication Technology) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed
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Job Description
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues, issue resolution, escalation and follow up with vendor.
- Conduct business walkthrough with Business Units to develop business initiatives or requirement, seek clarification, identify initiative correlation, and provide initial process and system impact analysis and resource needs.
- Act as in-house consultant to provide consultation advice to business department whenever required
- Identify and capture opportunities for process digitazation and recommend best practices to improve operation efficiency.
- Involving in implementation of IT initiative with internal and external vendors to ensure deliverable is within project timeline and allocated budget.
- Assist in the development of procedural and training manual and provide system training to users.
Job Requirements:
- Bachelor's Degree in Computer Science/ Information Technology or equivalent
- At least 4/2 years relevant working experience
- Possess knowledge of business processes on Property Development/Property Investment industry is an added advantages.
- A range of experience in hardware, operating systems, software and application development
- Possess good analytical, structuring and problem solving skills - especially in identifying issues, root cause, resolutions and recommendation
- Ability to learn rapidly and understand new high technology product and services.
- Possess excellent analytical, structuring and problem solving skills – especially in identifying issues, root cause, resolution alternatives, rationale and recommendation
- Good organizational, verbal and written communication skills; and in-depth knowledge of project planning and delivery methodologies
- Experienced with data warehousing, data visualization tools and machine learning concept is an advantage.
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