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Senior Software Support Engineer

  • Full Time, onsite
  • LUXOFT MALAYSIA SDN. BHD.
  • Kuala Lumpur Consultants (Information & Communication Technology) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed

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5y+ hands-on experience in production support, with a proven track record of successfully managing complex environments in investment banks/BFSI companies.

ITIL certification showcasing knowledge and expertise in incident, problem and change management processes.

Familiarity with the financial markets, related data and applications, providing a contextual understanding of the industry.

Bachelor's degree in computer science or related technical discipline, providing a solid foundation for understanding complex technical concepts.

Excellent problem-solving skills with a proactive attitude towards incident resolution and issue identification.

Technical background with a profound understanding of ETL/ELT processes for data transformation.

Proficiency in utilizing PySpark for distributed data processing and analytics.

Advanced expertise in SQL for proficient querying and manipulation of data, guaranteeing accurate and reliable results.

Fundamental proficiency in Python debugging of data transformation issues and scripting automation.

Comprehensive understanding of REST API, enabling seamless integration between internal and external systems.

Proven experience managing SaaS Platforms (interactions between SaaS and IaaS)

Expertise in relevant areas such as data management, data engineering, or financial systems.

Hands-on experience managing big data platform like Palantir Foundry, Databricks.

Proficiency in managing batches in scheduling tools such as StoneBranch, Control-M, ActiveBatch, Autosys.

Proficiency in managing observability tools like Dynatrace/AppDynamics/Geneos.

Expertise in workflow automation applications and tools such as KNIME Analytics, PowerAutomate, Altryx, Informatica)

Experience in managing BI Platforms like MicroStrategy, PowerBI, QlikView, Tableau.

Strong background in working with agile environments, participating in sprints and adhering to CI/CD practices.

Effective communication skills, both written and verbal, enabling effective collaboration and conveyance of ideas and solutions.

Certification in Azure Fundamentals, Azure Administrator, Azure DevOps, showcasing proficiency in Cloud technologies.