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Agile Coach (MICSS Tribe)

  • Full Time, onsite
  • SWIFT SUPPORT SERVICES MALAYSIA SDN. BHD.
  • Kuala Lumpur Programme & Project Management (Information & Communication Technology) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed

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About the Role
TWe are looking for an experienced and passionate Agile Coach to join the Agile Coaching organisation. As a senior Agile Coach, you will be a driving force behind the tribe's and squads' success and a key contributor to developing Swift's agile capabilities. About the role

We are looking for an experienced and passionate Agile Coach to join the Agile Coaching organisation. As a senior Agile Coach, you will be a driving force behind the tribe's and squads' success and a key contributor to developing Swift's agile capabilities.

Experience

At least 5 years of experience as an Agile Coach, coaching Scrum teams on the team level as well as coaching on a larger scale across squads.

Domains

Security/IT/Quality

Key Responsibilities

1. You will build highly effective squads

- Understand where the squads and tribe are in their agile journey, challenge individuals & squads to help them stay on track with agile practices and offer coaching interventions to support their growth and adoption of Scrum/Kanban and address observed Agile anti-patterns.

- Gradually transfer Agile know-how and adoption ownership to squads through coaching and training, supporting Scrum Master skills growth.

- Work on improvement (processes, tools, team dynamics) and coach squads to adopt them into the day-to-day work of the squads.

- Facilitate learning and development through individual and squad coaching, deliver trainings, design and facilitate workshops and problem-solving sessions.

- Support and pace change for people and squads as they adapt to new processes and strategies. Build psychological safety and foster trust, transparency, and collaboration among squad members.

- Foster a customer-centric mindset, positioning customer value at the centre of squad and tribe activities.

2. You will build a highly effective tribe in collaboration with the Tribe Coach

- Be equally accountable for the tribe delivery as the tribe itself. Support focus on value delivery, enable better outcomes and products/services for customers.

- Identify improvement initiatives, develop & drive coaching interventions to address tribe-wide systemic issues. Highlight observed challenges and complexity to Tribe leadership to ensure squads get the support they need to succeed.

- Promote and advocate a culture of continuous improvement and personal growth, setting Value & Outcome-based goals and being accountable for them.

- Champion the use of metrics and other objective measures across squads and promote transparency in terms of progress, impediments & successes.

- Implement and role model a feedback culture.

- Coach leaders in the adoption of servant leadership behaviours and attitudes to support business goals and product needs.

- Maintain an objective perspective on issues across squads or tribes, troubleshoot by applying agile principles, and advocate for necessary structural and process changes at the Tribe level.

- Support planning (BRP) and implementation.

3. You will be a member of the Agile Coaches community

- Be an active contributor to the Agile Coaches community.

- Build and share experience, best practices, and learnings within the agile coach community.

- Help develop an Agile Community of practice.


  • For more info on the role, you may reach to the

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.