Field Applications Engineer

Quectel is one of the leading global suppliers of cellular IOT modules and antennas. We exist to connect devices and people to networks and services, powering digital innovation and helping to build a smarter world. Our products and services help make life more convenient, efficient, comfortable, prosperous and secure. At Quectel, we have a diversified corporate culture and aiming to provide an impressive work-oriented environment where you can strive to learn and take part in to changing the IOT world.

֞A career at Quectel means joining a unique global team, driving innovation, improving people’s lives, and helping to build a smarter world˝

https://www.quectel.com/

Job Responsibilities:-

• Provide technical support for Quectel's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, and other wireless technologies.
• Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.
• Provide swift responses to customer technical inquiries, being prepared to travel for on-site support across local market.
• Be able to give product presentations and conduct product and tool training for customers on-site.
• Provide tangible feedback and feasible Quectel solutions to customers, based on their application requirements.
• Develop simple demonstration applications to help customers evaluate and integrate Quectel modules quicker and more effectively.
• Prepare Weekly Technical Reports indicating the support activity and open issue progress.
  
  Job Requirements:-
• Bachelor’s Degree or equivalent in Electronic Engineering, Computer, Automation, Electronics & Communications, or other IT-related fields.
• 3 years or more experience in embedded product design or Firmware development in electronics.
• Good knowledge of GSM/GPRS/EDGE/UMTS/LTE/TCP/IP/GPS specification/standards.
• Good knowledge of C/C++, Linux, and android specifications/standards is a plus.
• Experience in the development of peripheral drivers and debug. troubleshooting (USB, UART, I2C, I2S, SPI, SDIO, EMMC, PWM, Camera, LCD) is a plus.
• Excellent demonstrating outstanding communication and presentation skills and being able to effectively communicate in multicultural work and customer environments.
• Creative problem solver possessing good analytical and troubleshooting skills, able to manage and swiftly resolve all technical issues, delivering the highest quality services to Quectel customers.
• Be self-motivated, able to work independently with a strong sense of responsibility and a predisposition for teamwork. Be a positive thinker and easily get along with others.
• Must be based in Penang.
• Must be able and willing to travel.
• Fresh graduates are encouraged to apply.
  
  Preferred Experiences:-
• Experienced in embedded Linux, Android systems, or other OSs.
• Experienced in 2G, 3G, NBIoT, CatM, LTE RF/Antenna design, tuning, or testing.
• Experienced in module certificates, e.g. RCM or carrier’s approval process.
• Familiar with LTE/UMTS/HSPA/GSM/GPRS/GPS Wireless M2M Modules.
• Proficient C/C++, Perl, Python, and Shell programming Skills.
• Knowledge of Wireless networks, mobile phone or wireless modem technologies including Bluetooth, WIFI, Zigbee, etc.
• Familiar with ARM microcontrollers architecture.