Job Controller Automotive Car

We is seeking an experienced Workshop Controller to join our already successful car trade team working within a busy main car dealer. You need to be a team player, able to work to deadlines and have the ability to use your own initiative.

The Job Controller in an automotive service center plays a crucial role in coordinating and managing the workflow between the workshop and the service reception. They are responsible for scheduling and prioritizing vehicle repairs, ensuring that technicians are assigned jobs efficiently, and that repair processes run smoothly. This position requires strong organizational skills, technical knowledge, and the ability to liaise between different departments to meet customer expectations and maintain service quality. The Job Controller also monitors progress to ensure timely delivery and compliance with service standards.

Job Controller Responsibilities:

• Responsible for the efficiency and utilization of technicians.
• Ensuring successful distribution of job cards through the workshop.
• All related administration is completed to an accurate standard.
• Ensure accurate & timely processing of all “job card write-ups” and job completion status.
• Pass all completed jobs to service advisor / warranty / administration for invoicing whilst ensuring all work hours expended have been documented.
• Operate the workshop loading system, allocating jobs to the Technicians who are most suitable.
• Up sell to customers when appropriate and enjoy hitting both personal and department targets.
• Managing Technicians, both passenger car and commercial.

Requirements:

• Computer literate (Word & Excel) possess strong interpersonal and communication skills.
• Able to work as team player and coordinate with among team members.
• Experienced Job Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence