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F&B Operation Manager

Salary undisclosed

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We are hiring F&B Manager!

Venue: Food Bayana, Bayan Lepas

  • Operational Management:
    • Staff Leadership: Managed the food and beverage team and tenant operations.
    • Service Quality: Ensured high standards in service, cleanliness, and food presentation at all times.
  • Financial Management:
    • Menu Pricing: Developed and maintained pricing strategies for tenants.
    • Revenue Growth: Implemented promotional and pricing strategies to boost sales and optimize revenue.
  • Customer Experience:
    • Guest Satisfaction: Managed customer feedback, swiftly resolved complaints, and ensured an exceptional dining experience, leading to increased customer loyalty.
    • Event Management: Coordinated and executed special events such as banquets, conferences, and themed nights to enhance customer engagement and drive sales.
  • Compliance and Safety:
    • Health and Safety Standards: Ensured strict compliance with food safety regulations, hygiene practices, and local laws.
    • Licensing and Permits: Managed licensing and permits from local authorities to maintain operational compliance.
  • Marketing and Innovation:
    • Promotional Strategies: Collaborated with marketing teams to create and execute promotions for new menus, holidays, and special events.
    • Market Insight: Monitored customer trends and competitor offerings to adapt services and menus accordingly.