Front Office (5 days work) | Singapore 5 Star Hotel

Benefit:

• Working visa will be provided
• Annual Leave
• Medical Leave
• Group Medical Insurance
• Various hotel's discount & benefit
• Paid training
• Extensive career progression
• Shuttle bus service**

Key Responsibilities:

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations when necessary
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements:

• Good interpersonal skills with cheerful personality
• Previous experience in a front office or guest service role in a luxury hotel or similar setting is a PLUS
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• Proficiency in using hotel management software and reservation systems.
• Attention to detail and a commitment to providing outstanding service.
• Ability to maintain composure under pressure and handle challenging situations professionally.