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Front Desk Concierge (Shopping Mall)

Salary undisclosed

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We’re looking for a fun & cheerful person to join us as a Front Desk Concierge. Responsibilities:- 1. Provide the best level of courteous and professional services to customers and speak with customers with clear, polite and professional voice. 2. Attentive, focused and confident responding to face-to-face / call enquiries and resolving difficult situations. 3. To record details of requests, inquiries, or complaints. 4. Assist marketing team in any promotional activities such as give-away gifts, redemptions, contests and follow-through necessary actions. Requirements:- 1. Friendly, approachable, and comfortable with practicing open communication. 2. Candidate must possess at least a Diploma 3. At least 1 year(s) of working experience in the related field is required for this position. 4. Excellent proficiency in English and BM 5. Able to work on shifts, weekends, and public holidays