Assistant, Front Desk cum Administration

1. Greet persons/ visitors entering the reception floor. 2. Greet visitors and respond to inquiries from the visitors in a professional manner. 3. Take and relay messages and inform other colleagues of visitors’ arrivals or cancellation of an appointment. 4. Handle all incoming mails/ documents/ parcels by collecting, sorting and distributing to the correct department. 5. Ensure the reception area is tidy, clear and well maintained. 6. Ensure order at the reception/ front office area – no loitering staff; no loud or rowdy crowd and no abuse of usage of reception area. 7. Assist in ad-hoc clerical and administrative works as and when required. 8. Greet persons/ visitors entering the reception floor. 9. Direct persons/ visitors to the correct floors or destination. 10. Handle incoming calls in professional manner as and when necessary. 11. Rotate with and relief other receptionists when required. 12. Assist to register visitor’s particulars such as scan their Identity Card and key in visitor’s destination into the computer system, issue visitor pass to the visitor, and record visitor’s passport number into the log book for any foreign visitors. 13. Assist to program the access cards for all tenants and visitors accessible to the building, at the same time, ensure the visitors return the access cards to the reception counter. Additional Responsibilities 1. To assist in office administrative related matters.