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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Any Question? Contact us
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Jobs or company...

Marketing cum Customer Service Executive

RM 3,000 - RM 4,000 / month

Apply on

Indeed MY
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About us:

Our Company has been established in Year 2023. We are proud to be the first TESLA Approved Body Shop in Malaysia, recognized for our dedication to excellence in automotive finishing. Our team of skilled technicians combines years of experience with cutting-edge technology to ensure the highest quality workmanship.

We are committed to provide you a successful career advancement and meet your challenges in the near future. We are here to invite you to join our dedicated team and work together in the new ear of electric car industry.

Job Summary

The Marketing cum Customer Service Executive for After Sales Service in a car workshop plays a pivotal role in enhancing customer satisfaction and driving business growth through effective marketing strategies. This position involves a combination of marketing responsibilities and customer service duties with a focus on post-sales support in the automotive service industry.

Key Responsibilities:

  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Collaborate with the service team to ensure timely resolution of customer issues.
  • Develop and implement marketing strategies to promote after-sales services.
  • Create marketing materials, such as brochures and newsletters, highlighting the workshop's service offerings.
  • Execute marketing campaigns to increase customer awareness and retention.
  • Educate customers on available service packages and benefits.
  • Work with the sales and service teams to upsell additional services and maintenance packages.
  • Collect feedback from customers on the quality of service and overall experience.
  • Share positive feedback and testimonials for marketing purposes.
  • Create and curate social media campaigns, including content creation, publishing, and community management.
  • Respond to customer inquiries and comments on social media channels.
  • Coordinate with customers to schedule service appointments.
  • Follow up with customers post-service to ensure satisfaction and gather feedback.
  • Liaise with the service technicians and advisors to ensure a seamless customer service experience.

Qualifications and Skills:

  • Bachelor's degree in Marketing, Business, or a related field.
  • Strong interpersonal and communication skills.
  • Experience in customer service and marketing, preferably in the automotive industry.
  • Familiarity with Adobe Express and Social Platform will be added advantage.
  • Knowledge of automotive after-sales services and maintenance.
  • Ability to multitask and work in a fast-paced environment.
  • Excellent problem-solving and conflict resolution skills.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Marketing: 2 years (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)
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