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Assistant Manager, Reservations

Salary undisclosed

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ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/

SALARY RANGE : RM 5500 - RM8000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

  • Supervising and provides training to team members to provide excellent customer service experience
  • Overseeing and managing a team of 6-8 members
  • Developing and Implementing new policies, processes based on business changes to adapt and ensuring the execution meet the set key performance indicators
  • Planning and organizing adequate resources to cater the number of daily tickets/booking request
  • Able to take lead on the communication with both internal and external stakeholders in regard with reservation related matters
  • Able to prepare the productivity and performance reports on timely manners for management review

Requirements

These are minimum-requirement skills and a ‘must-have’ for the role:

  • Has proficiency in using cargo management system
  • Has prior experience in Air Cargo industry
  • Strong organizational and multitasking ability
  • Proficiency in Google Sheets & Looker Studio would be an added advantage

Benefits

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

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