P
CUSTOMER SERVICE OFFICER
RM 1,800 - RM 2,500 / month
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
We are looking for passionate, hardworking & dedicated candidate to join our remarkable team. As the representative of the company, the candidates should be highly competent and result driven in ensuring the growth in Physiogo Sdn Bhd.
CRITERIA
- Have great self-motivation to ensure the growth in sales of the company
- Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients
- Ability to be friendly and polite, even when tired, or under pressure
- A commitment to excellent customer service
- Excellent communication and listening skills to attract customers especially on the phone
- Able to think fast, solve complications, and ensure clients feel that they are in good hands
JOBSCOPE
- To meet company sales target on monthly basis
- Entertain and contact customers, prospects, databases and leads about inquiries provided through all channels and subsequently offer services that suit their needs to increase close deals
- Understanding and implement the process needed for the physiotherapy appointment
- Update calendars and schedule; scheduling appointments
- Manage any complaints and feedback from customers
- Carry out any other works assigned from time to time
- To work closely with Marketing team in order to provide two ways communication in getting more potentials/ prospects
- To have good product and services knowledge in order to educated prospect and clients as well as addressing their concern about the facilities / products/ services provided by Physiogo.
- To ensure that the appointment & booking is managed correctly and all required information is filled up; and to update these information whenever is required
- Provide reports in forecasting and improvement in creating more potentials/ prospect
- Database management
REQUIREMENTS
- Preferably possess at least Diploma/Degree in Physiotherapy/ Sport Management/Sport Science or any field that is related
- Fresh graduates are encourage to apply
- Proficient in both written and spoken English and Bahasa Malaysia(required)
- Computer literate (Words & Excel)
- Possess own transport
- Can work on rotation
JOB BENEFIT
- Commission, Career Growth, Increment, Bonus, Overtime
**Do attached your updated Resume and Cover letter**
Location: Management Office (HQ), Southville City (Bangi)
The selected applicants will be called for an interview. If not, consider that you are not selected.
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Supplemental Pay:
- Commission pay
- Overtime pay