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(2400AO3)
Malaysia-Selangor-Petaling Jaya | Full-time | Permanent | Mixed Shift
- Execute & support RPA process initiatives with team members, relevant stakeholders and process owners.
- Provide effective and efficient support to the Head of RPA to ensure the smooth running of the department.
- Ensure that business users interests are reflected within all phases of improvement
- Guide and train RPA team members to ensure knowledge development for smooth RPA implementation within DHL Express RPA COE
- To support DHL Express RPA COE to evaluate, identify and transform business processes in DHL Express via RPA / OCR to achieve cost reductions and synergy & support automation.
- Provide consultative services to DHL Express business users on RPA / OCR Implementation when required
- Understand and design solution for different processes used throughout DHL Express in different functions & locations.
- Identifying / leveraging best practices already in use in the RPA / OCR community.
- Designing practical and effective solutions to address improvement opportunities – both cost and performance.
- Responsible for creating & maintaining RPA process documentations as per RPA COE governance process (i.e. process maps, SDD)
- Maintain strong stakeholder relationships
- Be able to influence decisions / actions through provision of value added inputs into the organization’s business processes.
- Able to write high-quality code & is strong in technical documentation.
- Strong capability in error-handling, optimization and business process management.
- Ability to prioritize and manage multiple implementation.
- Experience in Agile project management initiatives (preferred)
- Good understanding of OCR, NLP, Machine Learning & AI (preferred)
- Process oriented and able to work under pressure.
- Good communication skills in English, Bahasa Malaysia or other local dialects.
- A flexible attitude and the ability to adopt quickly in an ever changing environment.
- Ability to relate to cross-cultural processes and country sensitivities.
- Hands on experience on Power BI will be added advantage
- 5+ years of professional experience in software programming (including scripting/coding), SQL, application development and 2+ years of experience in UiPath platform. Good understanding on UiPath Re-framework is a must.
- Deep understanding of Robotic Process Automation solution and its functionalities.
- Experience with Process Analysis, Design, Coding and Implementation, Business and Technical requirements, Problem- Solving, System(s) testing, UAT, debugging and Bug fixes.
- Qualified University Degree holder specializing in IT field (Software Development) or any related field preferred.
- UiPath Certified Advanced RPA Developer certification is mandatory
Posting Legal Entity DHL Asia Pacific Shared Services Sdn. Bhd.
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