Point of Sales (Pos) System Analyst

RM 2,800 - RM 3,500 / Per Mon

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Requirements:

Candidate must possess at least a Diploma/Degree in Computer Science, Information Systems, or a related field.
Proven experience in system analysis or a similar role, preferably in a retail or e-commerce environment.
Must have good knowledge in Microsoft Business Software
Strong understanding of computer systems, networks, and software development life cycle.
Strong analytical and problem-solving skills, with keen attention to detail.
Effective communication skills with the ability to translate technical concepts to non-technical audiences of all levels.
Experience with project management and documentation tools.
Ability to prioritize tasks, manage time effectively, and work both independently and collaboratively.
Knowledge of music industry trends and technologies is desirable but not required.

Responsibility:

Collaborate with IT and business stakeholders to define system requirements and priorities.
Conduct system analysis to identify inefficiencies and recommend improvements.
Design and implement technology solutions that enhance operational efficiency and user experience.
Ensure system compatibility and integration with existing IT infrastructure.
Provide technical support and guidance on IT systems to staff and management.
Manage projects related to system upgrades and deployments.
Document system specifications, configurations, and processes.
Provide training and support to end-users to facilitate adoption and utilization of new systems.
Monitor system performance and troubleshoot issues as needed, ensuring continuity of operations.
Stay up-to-date with emerging technologies and industry trends to contribute to continuous improvement initiatives.
To perform any adhoc duties as required by Management