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Systems Analyst

RM 4,000 - RM 6,000 / Per Mon

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Software Application Support

  • Provide support to resolve system and users’ issues, focusing on Student Lifecycle Information Management (SLIM) system, Financial system and all Enterprise Applications.
  • Monitor the problem tickets logs to ensure all issues are resolved within SLA.
  • Manage the vendors to ensure that they meet the agreed SLA to resolve issues/bug/problem tickets.
  • Assess, recommend and implement all relevant software upgrades and bug fixes to ensure system integrity and availability.
  • Administer access control and security procedures to ensure user accountability and data security.
  • Initiate system and process improvements by studying current functions, workflows and evaluate business needs and technology solutions.
  • Conduct deployment and functional training for internal staff and users.
  • Project implementation

Manage and lead projects according to the project management governance, as and when assigned.

  • Drive and lead on user requirement gathering, system evaluation, planning and project implementation activities.
  • Prepares technical / functional reports, user documentation and user training of the software solution.
  • Drive and monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
  • Project lead / technical lead assist in user requirements gathering, system evaluation, planning and project implementation activities.
  • Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
  • Prepares technical reports, user documentation and user training of the software solution.
  • Liaise with the ITS technical team and/or vendors on the technical requirements.
  • Ensure quality and timely delivery of the project.

Job Requirements

  • Bachelor degree/ Advance Diploma in Computer Science or equivalent Computer Studies.
  • Minimum 5 years working experience as System Analyst supporting and/or developing software applications.
  • Skilled in translating written requirements and technical specifications into process flows.
  • Experience in the full project lifecycle and project management is preferred.
  • Good experience in HRMS is an advantage.
  • Good knowledge in programming standards and database management.
  • Excellent communication and people management skills in English.
  • Able to perform under pressure and with minimal supervision.
  • Committed to quality, teamwork, and proactive in taking on additional tasks.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Application Deadline: 10/21/2024
Expected Start Date: 10/21/2024