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We are a fast-growing F&B Restaurant Chain looking for innovative, positive-minded, hardworking, super-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to details. We built and grew a hospitality brand with one simple idea: to create a place where people can belong. SOUL Society is a leader within the food and business industry, nurturing and building the current and next generation to become leaders in their own right.
The Soul Society Group began in 1996, opening its first outlet SOULed OUT brand as a small neighbourhood café in Mont Kiara. With a coquettish menu featuring a mix of familiar favourites and an astute beverage list, it won many hearts with its easy and familiar personality. An eclectic mix of Local, Western and Northern Indian food and beverages make it a place for friends and family to foster the spirit of friendship and camaraderie. Now we are running 8 different outlets under different house brands named SOULed Out, WIP & HUBBA HUBBA located around the Klang Valley golden triangle area, Bangsar, Desa Sri Hartamas, Mont Kiara, Pavilion Bukit Jalil, Genting Highlands & Kota Kinabalu. SOUL Society’s food, ambience, events, and philosophy reflect the ways of life and identities of the world around us—yours, included. Cultivating a feeling of warmth and a sense of belonging within our restaurants starts with creating that very same atmosphere with our people; a culture that is growth-oriented, inclusive, and diverse, where everyone cannot just find their voice, but also their sense of belonging and purpose. Our team dreams and thinks big, and we have a myriad of career opportunities for you to explore. More than a decade on and having served over 3 million patrons, the Group has matured into an assured personality with a fun-loving spirit. After all, encounter with Soul Society it is ‘as good as a hug’."
Position: F&B Floor Manager
- Respond to customer comments and criticism in a constructive and positive manner, looking at such as an opportunity to build customer relation. Educate and empower staff to act in a similar capacity.
- Meeting and greeting customers and organizing table reservations.
- Advising customers on menu and wine choice.
- Actively seeks and reviews customer feedback in regard to food quality, service and overall satisfaction and takes appropriate and timely action.
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Training and motivating staff.
- Ensuring that all employees adhere to the company's policy and standards.
- Managing staff and providing them with feedback.
- Preparing reports at the end of the shift/week, including staff control and sales.
- Taking responsibility for the business performance of the restaurant.
- Executing plans for department sales, profit and staff development.
- Maintaining high standards of quality control, hygiene, and health and safety.
- Monitor stock levels and ordering supplies.
- Helping in any area of the restaurant when circumstances dictate.
EMPLOYMENT BENEFITS:
- Work with one of Malaysia's well-established Food & Beverage group
- Opportunities for growth and personal development as we expand our business
- Discounts on food & beverage
- Medical Coverage/ Staff meal provided
- Network with Well-known Brands
- Employee Dividend Scheme
Soul Society is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you are interested to join Soul Society’s growing team, submit your application to us! If you are the type that thrives to be part in creating another piece of our history, here is an opportunity to join one of the most talked-about Food & Beverage groups in town. We provide a stimulating and challenging environment with excellent prospects for career development. ……and we have fun while doing it!
- 3-4 years’ work experience in Restaurant/ Hotel & similar industry.
- Low Education Certificate / High Education Certificate /Hospitality Certificate/Diploma or equivalent
- Driven to make sure that every customer feels valued.
- Managing, controlling, disciplining, coordinating and motivating staff.
- Demonstrated time management and organizational skills.
- Proactive Planning.
- Sales Management
