Join Our Customer Service Dream Team – PM Shift!
RM 2,500 - RM 3,000 / month
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Join Our Customer Service Dream Team – PM Shift!
Role Overview: Are you a night owl with a knack for making people feel heard and valued? We’re on the lookout for a Customer Service Superstar to rock our PM shift! You’ll handle inquiries, resolve issues, and keep our customers smiling while ensuring top-notch service. If you’re ready to make a difference and love working the evening hours, this is your spot!
What You’ll Do:
- Be a Customer Hero: Handle customer inquiries and issues with a friendly, solutions-oriented approach.
- Showcase Your Skills: Use your communication chops to deliver clear, effective, and empathetic support.
- Solve Problems Fast: Address and resolve customer concerns promptly, keeping their experience positive.
- Handle Inquiries Efficiently: Manage and respond to a variety of customer queries via phone, email, and chat.
- Stay Cool Under Pressure: Balance multiple tasks and maintain a calm, positive attitude during busy times.
- Provide Feedback: Share insights on customer trends and feedback to help us continuously improve.
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