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Junior Customer Service Executive

RM 2,000 - RM 2,500 / Per Mon


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Responsibility

  • Inbound Call Handling: Address customer inquiries, complaints, and feedback about products.
  • Service Quality: Provide accurate information while ensuring excellent customer service.
  • Team Collaboration: Work with the team to meet KPIs and adhere to SLAs.

Requirements

  • Minimum Qualification: SPM or equivalent; fresh graduates are encouraged.
  • Language Proficiency: Fluent in English.
  • Work Schedule: Five days per week with rotational shifts.
  • Shift Flexibility: Open to working weekends and rotating shifts.

Benefits

  • Leave: Annual and sick leave included.
  • Growth: Career advancement available.
  • Training: Full training provided.
  • Activities: Staff activities encouraged.
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