Customer Support Specialist - Fresh Graduate!
RM 2,800 - RM 3,000 / month
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Job Description for Mandarin / Cantonese speaker:
- Handling all inbound calls, chat & email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Requirements:
- Ability to communicate in Mandarin / Cantonese.
- Interactive personal skills that fit the team and customer environment as well as adapt to change.
- Ability to work in a fast paced environment.
- SPM leavers who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
- You are required to work on rotational shifts.
- Working experience in the service industry will be an added advantage for this position.
Job Type: Permanent
Pay: RM2,800.00 - RM3,000.00 per month
Benefits:
- Health insurance
Supplemental Pay:
- Performance bonus
- Signing bonus
Education:
- STM/STPM (Preferred)
Language:
- Mandarin (Required)
- Cantonese (Required)
Willingness to travel:
- 100% (Required)
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