Intern, Customer Excellence & Insights, Market Management Department
- Internship, onsite
- Allianz Malaysia Berhad
- Kuala Lumpur Sentral, Malaysia
Salary undisclosed
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Job Summary
The Customer Excellence & Insights intern will be working closely with Market Management Department to support business priorities, customer excellence initiatives & insights. The candidate is expected to perform customer research analysis, support customer campaigns / initiatives roll out, perform campaigns tracking and benchmarking and able to provide actionable insights in supporting desired targets and results with close collaboration with various stakeholders.
Key Responsibilities
- To assist in implementation of always-on customer outreach and engagement programs
- To assist in developing target segment / audience for customer engagement communication
- To assist in campaign performance tracking and benchmarking and to provide actionable insights in supporting desired targets and results
- To assist in compiling & analyzing internal and external market research data to identify insights to support business decision
Key Requirements
- Pursuing or possesses a Diploma / Bachelor’s Degree
- Ability to analyze and summarize data efficiently
- Experience with Excel and Microsoft Power Point preferred
- Good communication and presentation skill
- Willing to travel for events as and when needed
- Able to commit to a 3 - 6 month tenure.
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