Epicareer Might not Working Properly
Learn More

Junior Customer Relationship Executive (Careline)

RM 2,000 - RM 2,499 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified
Job Description : Multi-Channel Inquiry Management: Handle customer inquiries across various channels, ensuring a seamless experience. 2. Issue Resolution: Proactively solve customer inquiries and issues, aiming for effective and satisfactory outcomes. 3. Adherence to SOPs: Follow the company's standard operating procedures (SOPs) when addressing customer inquiries. 4. Timely Responses: Ensure that all customer inquiries are resolved within the designated time frames. 5.Team Collaboration: Work collaboratively with team members and follow instructions from supervisors to enhance service quality. 6. Task Accountability: Take responsibility for assigned tasks and complete them punctually. 7.Multitasking Ability: Demonstrate the ability to manage multiple tasks simultaneously while maintaining a fast response rate. Job Requirements : Diploma above 1 years of working experience in related field. Able to speak and write in English and Bahasa Malaysia. A team player, meticulous and customer-oriented with good management, organizational and interpersonal skills. Ability to prioritize and meet deadlines.