Epicareer Might not Working Properly
Learn More

Korean Speaker - Customer Service Representative (Online Travel E-Commerce Platform)

RM 8,500 - RM 8,500 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Role : Customer Service - Korean speaker (Online Travel E-Commerce Platform)

Working hours : 8AM - 5PM

Working days : 5 working days, 2 off days

Salary Package : RM8,500 (basic) + KPI allowance (up to RM400)

Location : Petaling Jaya
_____________________________________________________________________________________________

Responsibilities

  • Answer incoming calls including email and chat in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep the customer’s privacy and protect customer information
  • Meet personal/team qualitative and quantitative targets
  • Handle simple to difficult inquiries in a given span of time

Qualifications

  • Native Korean speaker
  • Diploma and above (Diploma must have at least 3 years working experience)
  • Excellent communication and interpersonal skills
  • Ability to handle difficult customer situations effectively and efficiently
  • Strong organizational skills and attention to detail

Expected Start Date: 25/11/2024

Job Type: Full-time

Pay: RM8,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Korean (Preferred)

Expected Start Date: 11/25/2024