Aircraft Technical Record & Data Officer

SONOVISION's global Aircraft Maintenance Support team provides innovative solution with high capability to adapt with different customer's requirement. Typically, the scope covers technical oversights, data migration, system implementation and upgrades, process optimization and alignment, on-site support to client queries. We are committed to delivering high-quality, customized solutions that empower our clients to optimize their maintenance operations and achieve their business objectives.

Job Description:

• Responsible for providing prompt and effective responses to customer inquiries regarding technical issues, including data entry, data package export/import, and aircraft configuration.
• Analyze, troubleshoot, and resolve integrity issues resulting from inconsistent data transfers between different software systems and varying work methods.
• Assist customer with data audits, serve as the primary point of contact for addressing audit findings with customers, and propose solutions as needed.
• Maintain a clean and organized database of aircraft and component technical records in the maintenance system, ensuring traceability of component and aircraft histories while reporting any abnormalities identified.
• Lead the troubleshooting and normalization of any irregularities found in maintenance records, ensuring a clean database and preventing interruptions during the implementation of new systems
• Identify necessary approaches and organize activities related to system health, coordinating with various internal and external stakeholders to troubleshoot any errors identified.
• Contribute to the development and updating of automation initiatives aimed at enhancing the efficiency of data migration and accommodating specific unique scenarios as required.
• Ensure operational KPI are within healthy level.
• Continuous improvement to share good practice, share lesson learnt, streamline work process and improve productivity.

Profile:

Familiarity with Aircraft Maintenance software and excellent knowledge of Aircraft Component Turnaround gained through experience. Basic awareness of Aviation Supply Chain and Aircraft Maintenance operations.

Education: Diploma or Bachelor Degree in Engineering or IT or equivalent education.

Experience: Minimum 1 year (excluding OJT/internship) in Aviation Technical Record or Minimum 2 year (excluding OJT/internship) in Maintenance Planning.

• Aircraft technical records background.
• Record, Archive & Migration experience
• Aircraft Maintenance operations experience.
• Knowledge on regulatory, supply chain and logistics in aviation scope.
• Mastering MRO ERP or MIS software for technical records.
• Knowledge and experience of Aircraft Maintenance operations is required.
• Strong analysis and troubleshooting skills.
• Time management, multi-task and autonomous.
• Advanced level of English.

Mandatory Requirement:

Local citizen or foreigner with authorization to work in Malaysia, relocate/commute to work at Cyberjaya, Sepang areas

Disclaimer:

Sonovision provides wide scope of services, requiring workforce of various competencies. We value every candidate’s application and constantly re-access past applications for future opportunities. However, falsification of data in answering our pre-screening questions and / or resume spamming reflects adverse impression, might lead to blacklisting. Please read and understand our job description and requirements before submitting application.

Job Type: Permanent

Pay: From RM3,000.00 per month

Expected Start Date: 11/01/2024