Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Lifecycle Manager

Salary undisclosed

Apply on

Linkedn
Original
Simplified

Reporting to: Head of Base Management

Overview:

You will be responsible for managing our customer base revenue, from driving incremental revenue from via targeted upsell/cross-sell campaigns to prevent revenue leakage via churn-gating and re-contracting initiatives, and establishing a framework for customer lifecycle management. Your role will be crucial in developing and executing data-driven campaigns that fuel our objectives for base growth in a profitable and customer-centric manner.

Responsibilities:

  • Design and implement comprehensive customer lifecycle strategies that align with business objectives for a profitable and sustainable customer base.
  • Design and implement campaign strategies that align with overall business goals and enhance revenue generation.
  • Analyse customer data to identify key segments, trends, and behaviors, utilizing insights to drive targeted marketing and engagement initiatives for base monetisation and retention.
  • Develop and execute lifecycle marketing campaigns, including onboarding, retention/re-contracting, win-back, and upsell/cross-sell initiatives, ensuring alignment to our overarching CLM strategy.
  • Oversee the execution of base campaigns across various channels (e.g., email, social media, in-app messaging), ensuring timely delivery and adherence to campaign timelines.
  • Identify and implement best practices in customer lifecycle management, staying current with industry trends and emerging technologies.
  • Act as the custodian of customer base revenue and ARPU, to ensure ongoing customer profitability and base growth.

All You Need:

  • Proven ability to develop and execute Impactful strategies and marketing campaigns that drive customer revenue growth.
  • Keen analytical skills with experience and proficiency in data analysis and CRM tools.
  • Proficiency in analysing campaign performance and customer data to derive insights and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and manage various stakeholders.
  • Strong organisational skills to manage multiple campaigns and projects simultaneously, ensuring timely execution and adherence to budgets.
  • A growth mindset, with a strategic and structured approach to problem-solving.
  • A results-driven approach, with a strong desire to drive business impact.
  • Previous experience in CLM, Campaign Management or Base Management Is a bonus.

In our commitment to fostering an inclusive workplace with diversity, we encourage individuals of all abilities, including those with physical disabilities, to apply for our job opportunities.

*Only shortlisted candidates will be notified

Similar Jobs