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Export Customer Service

Salary undisclosed

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Company Description

Kerry Logistics is a global 3PL company based in Asia, offering a wide range of supply chain solutions and logistics services. With a presence in 59 countries and territories, Kerry Logistics has a strong foothold in emerging markets worldwide. The company generated over HK$81 billion in revenue in 2021 and is listed on the Hong Kong Stock Exchange.

Role Description

This is a full-time Export Customer Service role located in Kelang. As an Export Customer Service representative, you will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on-site.

Qualifications
  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience expertise
  • Proficiency in Phone Etiquette
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Experience in international logistics or supply chain management is a plus
  • Fluency in multiple languages is an advantage
  • Bachelor's degree in Business Administration or related field