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RECEPTIONIST

Salary undisclosed

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Job Responsibilities:

Greeting Visitors

  • Welcome customers and visitors to the mall friendly and professional.

Customer Assistance

  • Answer questions and provide information about store locations, mall amenities, events, and

promotions.

Phone Management

  • Handle incoming calls, transfer calls to the appropriate departments, and respond to voicemail inquiries.

Tenant Liaison

  • Communicate with mall tenants regarding operational updates, event coordination, and tenant service requests.

Event Support

  • Assist with mall events by providing information to shoppers/guests, helping with coordination, and managing inquiries related to the event.

Lost and Found

  • Handle the lost and found items, logging lost items and ensuring safe storage until retrieval.

Security and Safety Assistance

  • Liaise with mall security for any safety concerns or emergencies, ensuring a safe shopping environment.

Job Requirements

  • Bachelor’s degree / Diploma in any related field.
  • Minimum 3 - 4 years of relevant work experience.
  • Candidate with experience in SHOPPING / RETAIL MALL or related industry is an added advantage
  • Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
  • Excellent written and verbal communication skills and proficiency in English, Bahasa Malaysia and Mandarin because will required to liaise with Mandarin-speaking clients.
  • Working Location: LSH 33
  • Candidate must willing to work for 6 days
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