Apply on
Original
Simplified
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Workplace Manager
Leading daily property operations
Are you a seasoned facilities expert with solid leadership skills? Working with a team, you’ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures—and ease the path for compliance with these. You’ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you’ll be at the helm of property safety by encouraging adherence to health and safety standards.
Getting the clients’ thumbs up
You’ll be working frequently with clients—that’s why you’ll need to build strong relationships with them. You’ll be expected to proactively make sure that the clients’ expectations are always met. You’ll also serve as the main point of contact for any facilities-related concerns.
Keeping an eye on contracts and the budget
Do you have a proven track record in finance management? In this role, you will take charge of the site’s budget, accounting and financial operations. You’ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget.
Fostering teamwork and excellence
Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people’s growth and development through training and coaching sessions. You’ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you’ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Transforming to the Workplace Team of the future
Day to day contact point with the Landlord, key vendors and client's partners
Perfection of execution in administrative tasks
Part of a highly proactive, responsive, dynamic and agile team
Take on ad-hoc tasks to free up the Workplace team to engage with Occupants
Timely execution of tasks every time
Close integration with vendor partners to drive value
Close attention to detail on procurement and financial task
Client/Stakeholder Management (in support of the Workplace Location Lead)
Pro-actively develop and manage stakeholder relationships ensuring that expected service levels are achieved
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client, as reflected by Client feedback
Leadership / Staff Management/ Team Participation
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
Operations Management
Provide comprehensive Workplace Team support
Handle Corrigo ticket requests in a timely manner
Provide administrative support of issuing work order to vendors
Coordinate with vendors to perform a wide range of facilities related services
Be the single POC for the Building Landlord
Liaise with Technical and Engineering services as required
Ensure filing and compliance matters are up to date and documents maintained in good order
Act as administrative point of contact for the client floor
Work with all related parties on timely delivery of all services
Continuous Improvement implementation
Cost saving mind-set that drives value for service as every level
Conduct data analysis report when necessary
Implement and feedback on operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency
Support Regional initiatives such as user experience programs, JLL system roll-outs, regional training programs/workshops and other initiatives as appropriate, through driving implementation and consistency across the Region
Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.
Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management
Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures
Ensure data integrity of all systems across the Region and perform audits from time to time
Ensure meeting or exceeding SLA/KPI scores
Generate reports and conduct presentations as per the service delivery requirements and overall account management
Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered
Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
Work with all related parties on timely delivery of all services
Cost saving mind-set that drives value for service as every level
Conduct data analysis report when necessary
When necessary raise risks for further investigation
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Workplace Manager
Leading daily property operations
Are you a seasoned facilities expert with solid leadership skills? Working with a team, you’ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures—and ease the path for compliance with these. You’ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you’ll be at the helm of property safety by encouraging adherence to health and safety standards.
Getting the clients’ thumbs up
You’ll be working frequently with clients—that’s why you’ll need to build strong relationships with them. You’ll be expected to proactively make sure that the clients’ expectations are always met. You’ll also serve as the main point of contact for any facilities-related concerns.
Keeping an eye on contracts and the budget
Do you have a proven track record in finance management? In this role, you will take charge of the site’s budget, accounting and financial operations. You’ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget.
Fostering teamwork and excellence
Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people’s growth and development through training and coaching sessions. You’ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you’ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Transforming to the Workplace Team of the future
Day to day contact point with the Landlord, key vendors and client's partners
Perfection of execution in administrative tasks
Part of a highly proactive, responsive, dynamic and agile team
Take on ad-hoc tasks to free up the Workplace team to engage with Occupants
Timely execution of tasks every time
Close integration with vendor partners to drive value
Close attention to detail on procurement and financial task
Client/Stakeholder Management (in support of the Workplace Location Lead)
Pro-actively develop and manage stakeholder relationships ensuring that expected service levels are achieved
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client, as reflected by Client feedback
Leadership / Staff Management/ Team Participation
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
Operations Management
Provide comprehensive Workplace Team support
Handle Corrigo ticket requests in a timely manner
Provide administrative support of issuing work order to vendors
Coordinate with vendors to perform a wide range of facilities related services
Be the single POC for the Building Landlord
Liaise with Technical and Engineering services as required
Ensure filing and compliance matters are up to date and documents maintained in good order
Act as administrative point of contact for the client floor
Work with all related parties on timely delivery of all services
Continuous Improvement implementation
Cost saving mind-set that drives value for service as every level
Conduct data analysis report when necessary
Implement and feedback on operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency
Support Regional initiatives such as user experience programs, JLL system roll-outs, regional training programs/workshops and other initiatives as appropriate, through driving implementation and consistency across the Region
Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.
Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management
Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures
Ensure data integrity of all systems across the Region and perform audits from time to time
Ensure meeting or exceeding SLA/KPI scores
Generate reports and conduct presentations as per the service delivery requirements and overall account management
Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered
Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
Work with all related parties on timely delivery of all services
Cost saving mind-set that drives value for service as every level
Conduct data analysis report when necessary
When necessary raise risks for further investigation
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Similar Jobs
