QA Engineer
Salary undisclosed
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Mon to Fri: 8am to 5:45pm
Job Responsibilities
Job Responsibilities
- The QA Engineer will administer the company quality program to continually improve the quality level of products and services to achieve total customer satisfaction.
- Establish and implement quality plans and procedures to achieve required level of product quality, reliability and safety.
- Manage product quality assurance, conduct production line audit periodically and work with process owners on internal quality issues – ICR, INCR, outgoing rejects
- Facilitate quality improvement and problem- solving programs
- Identify, initiate and champion the resolution of cross-functional issues through the development and implementation of systems or procedures
- Support customer and 3rd party audit to the plant with respect to the process and product quality under the care
- As an ISO9001 Internal Auditor
- Spearhead Line QRQC improvements to improve process scrap
- Manage and follow through customer complaints through 8D report and ensure issues resolved and 8D report closed timely and satisfactorily
- Validates the complaint;
- Provides containment action plan within one working day;
- Works with the process engineer, production executive & APU manager on 8D report and responds to the customer within 5 working days, using QRQC methodology
- Closely following-up with the customer on 8D till customer’s acceptance / closure;
- In the event of customer’s request, to present the 8D report to the customer & if required, together with respective process engineer;
- Updates the complaint details (e.g. root causes, containment action, permanent CA) into Lynx if the complaint is logged into Lynx.
- Review and understand key process quality documents such as PFMEA, Process Control Plan, Inspection Standards, etc and perform periodical audit
- Respond to customer’s requests, such as customer surveys, PPAP, OGI reports, etc.
- Diploma holders with 4 or more years of related experiences in a manufacturing environment
- Degree holders with more than 2 years of related experience in a manufacturing environment
- Experience in implementing ISO9001, ISO14001 and ISO/IATF16949 is essential
- Experience in TQM implementation is needed
- Knowledge in assembly process, experience in PCBA or connector assembly will be an added advantage
- Knowledge of SPC application and experience in conducting quality audits essential
- Highly motivated with good interpersonal skills and team orientated
- Knowledge in manufacturing , preferably in electronics parts assembly process, experience in PCBA or connector assembly will be added advantage
- Good knowledge of Quality tools such as SPC and 7 QC tools
- Understanding of ISO 9001 and ISO/IATF16949 quality system is essential
- Able to work independently
- Quick learner and forward-looking
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