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Position: Market Manager,
Location: Malaysia(WFH)
Responsibility:
Build and manage hosts/partner relationships within assigned markets
Directly manage accounts to meet and exceed quarterly/annual sales goals
Create and deploy scaled strategies to effectively manage & optimize the long-tail of thousands of hosts in assigned markets
Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
Prospect and onboard new, high-quality supply and identify potential supply partnership opportunities in your assigned geography
Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
Represent Airbnb in external meetings with Professional Hosts at industry conferences in your market
Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
Hold regular optimization calls and business reviews with your partners
Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
Qualification:
6+ years of experience in new sales, account management and partnership
2+ years of hospitality/travel industry experience (nice to have)
Strong time management and prioritization skills
Proven track record of being able to effectively work a leads pipeline and/or a book of business
Proven track record or exceeding sales target in consecutive quarters
Proven track record in closing large and complex deals and partnerships that positively impact the business
Experience in running measurable scaled sales and operations programs.
Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, video conference, and in-person
Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
The ability to get things done with constantly changing priorities, projects and deadlines
Proven experience working cross-functionally
Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments;
Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives;
Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce experience is a plus
Fluency in Chinese (mandarin) and Bahasa Melayu is a plus
Position: Market Manager,
Location: Malaysia(WFH)
Responsibility:
● Build and manage hosts/partner relationships within assigned markets
● Directly manage accounts to meet and exceed quarterly/annual sales goals
● Create and deploy scaled strategies to effectively manage & optimize the long-tail of thousands of hosts in assigned markets
● Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
● Prospect and onboard new, high-quality supply and identify potential supply partnership opportunities in your assigned geography
● Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
● Represent Airbnb in external meetings with Professional Hosts at industry conferences in your market
● Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
● Hold regular optimization calls and business reviews with your partners
● Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
● Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
Qualification:
● 6+ years of experience in new sales, account management and partnership
● 2+ years of hospitality/travel industry experience (nice to have)
● Strong time management and prioritization skills
● Proven track record of being able to effectively work a leads pipeline and/or a book of business
● Proven track record or exceeding sales target in consecutive quarters
● Proven track record in closing large and complex deals and partnerships that positively impact the business
● Experience in running measurable scaled sales and operations programs.
● Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, video conference, and in-person
● Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
● The ability to get things done with constantly changing priorities, projects and deadlines
● Proven experience working cross-functionally
● Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments;
● Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives;
● Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce experience is a plus
● Fluency in Chinese (mandarin) and Bahasa Melayu is a plus
