FRONT OFFICE ASSISANT - NIGHT AUDIT

Registers and assigns rooms to arriving guests ensuring that registration cards are correctly completed giving required information. Maintains accurate records and informs other departments of arrivals, room changes, check-outs and special arrangements for VIP’s or group guests Maintains effective control of hotel room key handling. Handles all incoming and outgoing telephone calls and records messages, faxes and forward to the relevant personnel immediately Familiarize with night audit procedure and perform night shift duty Processes invoices and prepares checkout bills Monitors and checks accounting ledger Audits financial statement accounts such as receivables and revenues Posts room taxes and charges Processes discounts and vouchers Tracks room availability and occupancy Prepares daily reports and summary cash balance