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Customer Service Mandarin Speaker

  • Full Time, onsite
  • Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd
  • Subang Jaya, Malaysia
RM 1,364 - RM 4,678 / Per Mon

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Urgent Vacancy- Mandarin Speaker Customer Service

We would need 30 headcounts

Join date : 14 October

Shift : First shift at 9 am . Last shift ends by 12 am

Salary : RM3300 + RM300 ( KPI)

Watsap 011-36768300

Requirement:

  • Strong proficiency in Mandarin, giving you a chance to showcase your language skills
  • Good command of English or Bahasa Malaysia to round out your communication abilities
  • Previous experience in a contact centre or customer service role? That's a big plus!
  • A minimum SPM qualification, showing that you have the fundamentals in place

Description:

  • Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns
  • Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
  • Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
  • Embracing accountability for individual KPIs and working cohesively towards team goals
  • Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
  • Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
  • Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times

Job Types: Full-time, Contract, Fresh graduate

Pay: RM1,364.62 - RM4,678.93 per month

Schedule:

  • Day shift
  • Evening shift

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Expected Start Date: 10/14/2024