Customer Service Mandarin Speaker
RM 1,364 - RM 4,678 / Per Mon
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Urgent Vacancy- Mandarin Speaker Customer Service
We would need 30 headcounts
Join date : 14 October
Shift : First shift at 9 am . Last shift ends by 12 am
Salary : RM3300 + RM300 ( KPI)
Watsap 011-36768300
Requirement:
- Strong proficiency in Mandarin, giving you a chance to showcase your language skills
- Good command of English or Bahasa Malaysia to round out your communication abilities
- Previous experience in a contact centre or customer service role? That's a big plus!
- A minimum SPM qualification, showing that you have the fundamentals in place
Description:
- Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns
- Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
- Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
- Embracing accountability for individual KPIs and working cohesively towards team goals
- Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
- Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
- Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times
Job Types: Full-time, Contract, Fresh graduate
Pay: RM1,364.62 - RM4,678.93 per month
Schedule:
- Day shift
- Evening shift
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Expected Start Date: 10/14/2024
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