Customer Support Administrator
RM 2,300 - RM 2,500 / Per Mon
Apply on
Original
Simplified
Customer Interaction:
- Be the main point of contact for customer questions, orders, and requests.
- Provide fast and friendly responses via phone, email or chat.
- Resolve customer issues or pass them on the right team.
Order Processing
- Accurately process customer orders with attention to detail.
- Work with the fulfillment and shipping teams to ensure timely delivery.
- Keep customers updated on their order status.
Sales Team Support
- Help the sales team with preparing quotes, proposals and presentations.
- Keep customer information and sales records up to date.
- Answer customer questions about products and services.
客户互动:
- 作为客户询问、订单和请求的主要联络人。
- 通过电话、电子邮件或聊天工具快速、友好地回应客户问题。
- 解决客户问题,或将其转交给相关团队。
订单处理:
- 准确处理客户订单,确保所有细节正确无误。
- 与履行和发货团队合作,确保按时交付。
- 随时向客户更新订单状态。
销售团队支持:
- 协助销售团队准备报价、提案和演示文稿。
- 保持并更新客户信息和销售记录。
- 回答客户关于产品和服务的相关问题。
- Minimum requirement: SPM, Diploma in Business Administration, Marketing, Management or any related field.
- Fresh graduates are encouraged to apply.
- Required Languages: English, Bahasa Malaysia and/or Mandarin.
- Exellent interpersonal and communication skills (verbal and written)
- Proficiency in MS Office.
- Excellent organizational and multitasking abilities.
- Attention to detail and commitment to accuracy.
- Independent, self-motivated and proficient in time management.
- 最低要求:SPM、文凭、市场管理或相关领域。
- 鼓励应届毕业生申请。
- 所需语言:英语、马来语和普通话。
- 优秀的人际交往和沟通技能(口头和书面)。
- 精通MS Office和CRM软件。
- 优秀的组织和多任务处理能力。
- 注重细节和对准确性的承诺。
- 独立、自我激励,并善于时间管理。
Similar Jobs