Terminal Boarding Crew
Salary undisclosed
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Job Responsibility
- Communicate bus fare payment methods and fare structures to commuters.
- Assist passengers on the usage of fare collection equipment for bus fare payment.
- Carry out bus fare collection in accordance with organizational procedures.
- Check that bus fare payments are made by commuters.
- Check the serviceability of bus fare collection equipment prior to service commencement.
- Perform system resets for malfunctioning bus fare collection equipment.
- Report malfunctions of bus fare collection equipment in accordance with organizational procedures.
- Operating procedures for bus fare collection and functions of bus fare collection equipment.
- Handling bus fare evasion scenarios and common misuses of contactless smart cards and concession card.
- Performs other related duties as assigned when required.
- Minimum 1 year experience of performing customer service job.
- Strong interpersonal skills and able to communicate effectively and work systematically.
- Must be able to IT for prolonged periods of time.
- Ability to work evenings and weekends.
- Have a sound knowledge in bus fare structures, methods and types of contactless smart cards and concession cards for bus fare payment.
- Ability to know the types of concessionary schemes and fares for different categories of passengers.
- Panel Clinic
- Overtime Pay
- Attendance Allowance
- Annual Leave
- EPF, SOCSO & EIS Contribution
- Staff Benefit Assistance
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