Industrial Trainee - Product Management Team (UI/UX)
Salary undisclosed
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What We Do
Silverlake Axis Ltd are a global leading fintech company listed in Singapore Stock Exchange that has been providing our services and solutions to leading banks in the region since 1987. We believe that by developing our people, they will be able to solve our client and community challenges in an innovative manner that will contribute to Silverlake’s growth. We also put emphasis in recognizing & rewarding our people in tandem with their contributions.
What Applies To You
The role of an Industrial Trainder under our DEBI Product Management team will be responsible for the management of health & wellness program as well understanding the business requirement and translate into UI/UX.
What You Will Do
Silverlake Axis Ltd are a global leading fintech company listed in Singapore Stock Exchange that has been providing our services and solutions to leading banks in the region since 1987. We believe that by developing our people, they will be able to solve our client and community challenges in an innovative manner that will contribute to Silverlake’s growth. We also put emphasis in recognizing & rewarding our people in tandem with their contributions.
What Applies To You
The role of an Industrial Trainder under our DEBI Product Management team will be responsible for the management of health & wellness program as well understanding the business requirement and translate into UI/UX.
What You Will Do
- Assist in the planning & managing of the wellness calendar (workout classes and health-related talks)
- Liaise with fitness instructors to coordinate class schedule and logistics.
- Assist in measuring performance, reception to the exercise and health program, and make plans for improvements.
- Assist Operation Lead & Product Managers in creating the health and wellness programme strategy to enrich health and wellness program.
- Attend to emails and calls from users of our system, within the agreed turnaround time.
- Provide good customer service in assisting users to address their concerns and problems.
- Assist our partner merchants (pharmacies, retailers, healthcare providers) to resolve problems with transaction or processing.
- Handle the compilation of reports and campaign results
- Handle the user-on-boarding and administration of users’ accounts.
- Degree in Business, Communication, Computer Science,or related fields
- Interest in health & wellness industry will be advantageous
- Excellent proficiency in English (spoken and written)
- Have good knowledg in UI/UX design
- Excellent communication and interpersonal skills with a passion for service
- Highly organized and able to multi-task
- High computer literacy and ability to learn new software
- Experience in document creation
- Self-driven and proactive nature
- Internship period starting from Oct/Nov
- Duration internship of 3-6 months is preferred
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