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Responsibilities
Technical Consultation:
Qualification / Experience / Skill Requirement
Technical Consultation:
- Collaborate with sales teams to understand customer requirements and objectives.
- Provide expert advice on technical solutions that align with customer needs.
- Identify and communicate the technical features and benefits of the product or solution to customers
- To explore new business areas.
- To be involved in business planning & reporting to achieve group performance and target.
- To work together with our Solution team to formulate winning strategies.
- To assist in pre-sales activities, solution presentation, proposals, quotations etc.
- To possess prospecting and networking skills.
- Perform any other duties and responsibilities as and when assigned by Management.
- To follow up on sales & business development activities (quotation, invoice, purchase order)
- To gather initial requirements from prospect for solution presentation and demo
- To prepare the presentation slides on InfoConnect product and solution offering based on customer requirements
- To prepare proposal in writing that address the challenges and values that InfoConnect solutions offer to the prospect
- To respond to Request For Information/Proposal (RFI/P), Request For Quotation (RFQ) and tender
- Develop and propose tailored solutions based on customer requirements.
- Ensure that proposed solutions are technically viable and align with the company’s product offerings.
- Assist in the design and architecture of complex solutions, including hardware, software, and network components.
- Conduct product demonstrations and presentations to showcase the solution’s capabilities.
- Prepare and deliver technical presentations to potential customers.
- Assist in creating detailed technical proposals and documentation to support the sales process.
- Work with internal teams to ensure that all customer requirements are addressed in the proposals.
- Provide pre-sales technical support and guidance to customers.
- Address technical queries from customers and offer solutions to overcome challenges.
- Stay updated with the latest industry trends, technologies, and product offerings.
- Continuously learn about new products and services offered by the company to effectively communicate their value to customers.
- Work closely with product management, engineering, and sales teams to ensure alignment between customer needs and the company’s product roadmap.
Qualification / Experience / Skill Requirement
- Must possess at least a Diploma or Degree in Computer Science/Information Technology, Records Management/Information System.
- Required presentation skill (Ms Power Point and additional graphic tools) and professional writing skills (MS Word and Ms Excel)
- Fluent in communication, presentation and writing in Malay and English Language.
- Good self-discipline, independent, pleasant appearance and communication skill
- Require travelling around Klang Valley with own transport
- At least 2 year(s) of working experience in the related field is required for this position
- Experience in managing partner/reseller/principal
- Experience in managing corporate and government clients
- Additional Technical skill(s): Windows Servers, SQL Servers, Enterprise Content Management, Document Management System, Record Management System, Portal Solution, Design simple mockup UI
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